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Some questions customers ask

Every case is different; our fees take into account your immigration goals and the complexity of the case in a cost-effective manner. Remember, our goal is to make the process simple and affordable! To learn more about our fees, visit our page on Pricing Plans.

You can learn about the experience and skills of our consultants and associates by reading the Our Team page.

Our clients are provided with case-specific and personal instructions about the documents needed to complete their case. We also work with clients to answer their questions and help develop solutions when they encounter issues obtaining or translating documents.

If you need to contact us, you can phone us at 416-649-7727 or email us at info@vbimmigration.com. You can also use the form on our Contact Us page.

This is another popular question. Immigration issues come up every day, and you may have talked to someone in a similar situation about what worked for them. Just remember: it is up to you as the applicant to provide all the necessary information and documentary evidence to show you meet the program criteria. And just because something worked for your friend doesn’t mean it will work for you.

We start with a personal assessment of your particular situation. Then we put together your options and let you decide what makes sense for you. Our immigration practitioners will provide recommendations to make your case stand out as well as possible solutions for your unique issues.

First, what is your time limit? Often, when you have made a submission on your own, you have a very short time limit to respond to a request from Immigration, Refugees and Citizenship Canada (IRCC). If you fail to respond or do not provide the correct documents, then your case may be rejected. Our team has worked to help clients deal with those tight deadlines to meet requests from IRCC. Although the outcome may be successful, why take that chance? Remember, information is accessible to “do-it-yourself,” but what to do with it is not. Contact us for more information on how to move forward.